Activity:

How to enable HD settings in Zoom

Operating System:

Windows, MacOS, Linux

Steps:

In order to enable HD settings in Zoom, just follow these steps:

1. First, open and sign-in to the Zoom client. This where you can adjust your Zoom system settings.
2. Click on the Settings or Gear icon in the upper right corner of the home screen. 
3. From the pop-up window, select Video from the left menu options
   
4.  Check the box next to Enable HD Video.
   
5. You don't need to "Save" the change. Just close the Settings window and HD will be enabled.

If your video quality is still low, review your workstation for improved optimization as follows:

1. Check your computer to see if it is running at maximum capacity. If you are using up all your memory, you may see slow processing in Zoom as well as other software. You may need to free up some space to improve performance
2. Optimize your networks. 
   1. Use a direct ethernet connection if possible.
   2. If using Wifi:
      1. Plan and optimize the WiFi bands and access point placement. 
      2. For dual-band WiFi networks, consider implementing band steering.
      3. Ensure that access points that are next to each other are on channels that don’t overlap.