Camera Setting Software

Video Conferencing Software

Contact Us. If there is a problem submitting a request, feel free to reach out to us @ techsupport@thecentercam.com.

The Center Cam

Questions regarding software for the CenterCam

Software questions

My Center Cam isn't working

Horizontal lines in the display (fluorescent, pixelation, etc)

How do I focus my Center Cam?

Why is my Center Cam hot?

My Computer doesn't recognize my Center Cam

Can I zoom my Center Cam in or out?

How do I select Center Cam as my preferred webcam (Mac)?

How do I make Center Cam my preferred camera? (PC)

Is Center Cam supported on an iPad?

Camera

How do I power my RingLight?

How bright is the Ring Light?

Operating the Ring Light Clip

How big is the Ring Light Clip?

Can I use the Ring Light Clip on my iPad?

How do I know if my RingLight Clip is charging?

Ring Light Clip

How big is the Standard Camera Clip?

How big is the Big Clip?

What if my camera clip breaks?

Will the Camera Clip work on my monitor?

Can I attach the Camera Clip to the bottom or side of my monitor?

How do I replace my Camera Clip?

What is the squeezing force of the Camera Clip?

Camera Clips

Does Center Cam come with a Mic?

Onboard Microphone

Product Questions

How do I setup my Center Cam?

How do I setup the Ring Light Clip?

Setup

How do I adjust Camera settings on PC?

How do I adjust Camera settings on Mac OS?

How to enable HD settings on Mac computers

How to enable HD settings on PCs

Skype doesn't recognize my Center Cam

GoToMeeting doesn't recognize my Center Cam

MS Teams doesn't recognize my Center Cam

Zoom doesn't recognize my Center Cam

How do I Enable HD in Zoom

How do I Enable HD in MS Teams

How do I Enable HD in GoToMeeting

How do I Enable HD settings in Skype

How do I select Center Cam as my camera in Zoom?

How do I select Center Cam as my camera in Skype?

How do I select Center Cam as my camera in MS Teams?

How do I select Center Cam as my camera in GoToMeeting?

When will I receive my refund?

Billing questions

How do I track my order?

Shipping & Returns

My head looks HUGE!!! What do I do?

What's the best Lighting to use with Center Cam?

What do you recommend for a Teleprompter?

What comes in the Center Cam packages?

What do I do? My glasses are reflecting lighting during my calls.

General  Questions