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How do I Enable HD in GoToMeetingUpdated 2 years ago


How to enable HD settings in GoToMeeting

Operating System:

Windows, MacOS, Linux


GoToMeeting by LogMeIn has HD enabled for all users. The best way to take advantage of the HD capabilities are as follows:

  1. When using the app, the video quality will decrease if more than 2 people are on the video conference.
  2. Monitor your bandwidth. Click here for some tips from GoToMeeting
  3. Read below for some quick tips on how to optimize your workstation to remove obstacles that would prevent HD streaming:
    1. Check your computer to see if it is running at maximum capacity. If you are using up all your memory, you may see slow processing in GoToMeeting as well as other software. You may need to free up some space to improve performance
    2. Optimize your networks. 
      1. Use a direct ethernet connection if possible.
      2. If using Wifi:
        1. Plan and optimize the WiFi bands and access point placement. 
        2. For dual-band WiFi networks, consider implementing band steering.
        3. Ensure that access points that are next to each other are on channels that don’t overlap.

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