Questions about the Center Cam hardware and functionality

Camera

Product questions about the ring light and it's functionality

Ring Light Clip

Questions about the clips and their connectivity to the Center Cam

Camera Clips

Questions about the built in microphone on the Center Cam

Onboard Microphone

Contact Us. If there is a problem submitting a request, feel free to reach out to us @ techsupport@thecentercam.com.

The Center Cam

Questions about the products produced and sold by Center Cam

Product Questions

My Center Cam isn't working

Horizontal lines in the display (fluorescent, pixelation, etc)

How do I focus my Center Cam?

Why is my Center Cam hot?

My Computer doesn't recognize my Center Cam

Can I zoom my Center Cam in or out?

How do I select Center Cam as my preferred webcam (Mac)?

How do I make Center Cam my preferred camera? (PC)

Is Center Cam supported on an iPad?

Is the Center Cam 2.0 compatible with Windows Hello facial recognition?

What are the differences between the Centre Cam version one and version two?

How do I power my RingLight?

How bright is the Ring Light?

Operating the Ring Light Clip

How big is the Ring Light Clip?

Can I use the Ring Light Clip on my iPad?

How do I know if my RingLight Clip is charging?

How big is the Standard Camera Clip?

How big is the Big Clip?

What if my camera clip breaks?

Will the Camera Clip work on my monitor?

Can I attach the Camera Clip to the bottom or side of my monitor?

How do I replace my Camera Clip?

What is the squeezing force of the Camera Clip?

Does Center Cam come with a Mic?

Can I disable the Center Cam Mic?

How do I setup my Center Cam?

How do I setup the Ring Light Clip?

Setup

How do I adjust Camera settings on PC?

Mac OS - Center Cam Camera Controller

Camera Setting Software

Skype doesn't recognize my Center Cam

GoToMeeting doesn't recognize my Center Cam

MS Teams doesn't recognize my Center Cam

Zoom doesn't recognize my Center Cam

How do I Enable HD in Zoom

How do I Enable HD in MS Teams

How do I Enable HD in GoToMeeting

How do I Enable HD settings in Skype

How do I select Center Cam as my camera in Zoom?

How do I select Center Cam as my camera in Skype?

How do I select Center Cam as my camera in MS Teams?

How do I select Center Cam as my camera in GoToMeeting?

Video Conferencing Software

Software questions

When will I receive my refund?

Billing questions

How do I track my order?

Shipping & Returns

My head looks HUGE!!! What do I do?

What's the best Lighting to use with Center Cam?

What do you recommend for a Teleprompter?

What comes in the Center Cam packages?

What do I do? My glasses are reflecting lighting during my calls.

General  Questions